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Delivery Information


Delivery within Australia
 
WEB RETAIL

 
Shipping Standard Rates:

  • Pick up – Delivery/Handling fee of $10.50 + GST, only available at Perth Metro Stores.

  • Delivery/Handling Fee of $10.50+ GST is applicable to all orders – shipped with Australia Post E-Parcel standard service or with a local courier for Perth Metro customers.

 
Shipping Variable Rate:
Due to size, weight, destination post code, transport regulations or special delivery requests the following shipments are invoiced at cost: 

  • Any shipment outside of Perth metro area. 

  • Australia Post Express Parcel Post service.

  • Australia Post Delivery Choices - specific date or time.

  • Heavy, large or bulky shipments.

  • Dangerous Goods - cannot be shipped with Australia Post.

Should you require a quote for variable rate shipping charges please advise and a member of the Customer Service Team will contact you with the charges for confirmation.   Variable Rate charges will be considered accepted should no request be received
 
Dispatch & ETAs

  • Same day – orders placed before 11.30am AWST.

  • 1-2 working days for orders after 11.30am AWST

  • The Customer Service team will advise you of the ETA for any product 'out of stock'.

  • ‘Order Only’ items are not stocked and require 50% deposit before an order is placed direct on our supplier.   Orders for ‘Order Only’ items cannot be cancelled and delivery is subject to Supplier Lead Time.   Our Customer Service Team will advise you of the estimated delivery date on confirmation from our supplier.

SCHOOL, WHOLESALE AND RETAIL ACCOUNT HOLDERS
Please refer to your account Terms and Conditions.
 
International Delivery
Jacksons only ship to New Zealand at this time.   Shipping is with Australia Post International and invoiced at cost incurred.  Each parcel must not exceed 20kg with max length of 105cm.

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