Terms & Conditions

Black Friday 3 Day Online Only Sale

25% off on online retail orders over $25.

Terms & Conditions:
*ONLINE RETAIL WEB ORDERS ONLY
Discount valid on retail web orders over $25 (after discount is applied) received from 12:00am 24th November 2023 until 11:59pm (WST) Sunday 26th November 2023.
*EXCLUDES: In-store purchases, email, phone orders. Items already on sale, Copic brand items, Daylight brand items, Pan Pastel sets, items listed as 'bulky' & Gift Cards. Discount is off full retail prices only - no further discounts apply. Excludes account holders.
 
All goods will be despatched via our Warehouse location. Please allow 2-5 business days for despatch. Subject to stock availability.
 
Black Friday Shipping 
All WA orders over $100 qualify for free shipping*
(*excludes large, bulky, dangerous goods or shipping to remote regional areas. Extra fees will apply. Refer to shipping information for more information).

7 Days of Giveaways

Each day, the first 10 customers who make an online purchase of $50 or more of the daily selected brand on our website will receive a selected product. We'll announce the product of the day every morning at 9am on our Facebook & Instagram accounts.
 
Don't miss your chance to grab these exclusive gifts! Set your alarms and let the countdown begin. Tag a friend on our posts and let them know about our 7 Days of Giveaways. Share the excitement! 

 

Terms & Conditions

- Offer valid for online retail purchases over $50.00 (inc GST) on the daily selected brand only; minimum spend value excludes freight.
- Bonus product giveaway item will be applied to the first 10 orders per day only. Only while stocks last.
- Offer excludes Jacksons staff
- Retail customers only (excludes account holders)
Offer on full retail price only, no further discounts apply
Maximum one entry, per person, per day
Daily offer commences at 9:00am WST

New Website Launch Promotional eGift Card Offer

Spend $150* or more online & receive a $20 Jacksons eGift Card! *Terms & Conditions apply.

Terms & Conditions:
Valid on online retail web orders only.
Offer valid on online transactions between 09/11/2023 – 15/11/2023.
 
Limit 1 per transaction.
Promotional eGift Card is valid for one month from the date of issue, please refer to Promotional eGift Card for expiry date.
Promotional eGift Card can be used online or in store.
Offer is valid on retail prices only (excludes account holders and member discounts).
Not available in conjunction with other offers.
This Promotional eGift Card is not redeemable for cash. This Promotional eGift Card cannot be refunded or reissued.

EXCLUDES:
In-store purchases, email, & phone orders.
Product exclusions: Gift Cards.
 
The Promotional eGift Card will be sent via email once your full order has been shipped. If the purchased item/s are returned, the Promotional eGift Card must also be returned, or its value will be deducted from the refund.


1 Week Only 20% Off Site Wide Sale

Valid on online orders only.

  • *EXCLUDES: In-store purchases, email, & phone orders.
  • *Sale excludes: Products already on sale, NETT products, "order only" / special order products, Copic brand products, stretched canvas, Christmas products, ceramic products (including clay), & Gift Cards. Discount is off full retail prices only (excludes Jacksons account holders).

Discount valid on retail web orders received from 9:00am 1st November 2023 until 11:59pm (WST) 8th November 2023.
 
Shipping
All goods will be dispatched via our Warehouse location. Please allow 2-5 business days for despatch. Subject to stock availability.
 
All WA orders over $100 qualify for free shipping*
(*excludes large, bulky, dangerous goods or shipping to remote regional areas. Extra fees will apply. Refer to shipping information for more information).


Staedtler Pigment Arts Giveaway

Purchase any Staedtler Pigment Arts Pen sets & go into the DRAW TO WIN!

The prize: A $100 Jacksons gift card & a Staedtler prize pack valued over $400 - TOTAL PRIZE over $500!
Valid at Alfred Cove, Balcatta, Busselton, Cannington, Fremantle, Mandurah, Midland, Subiaco & online.

Ends 15th December 2023. Terms & conditions apply. For more information on how to enter - click here.


Website Terms & Conditions

This website is owned and operated by Jacksons Drawing Supplies Pty Ltd (ABN 95 008 723 055). Use of this website is subject to the Terms of Use.
 
Pricing
Prices on www.jacksons.com.au are displayed are in Australian dollars (AUD) and include GST. Prices may be subject to change without notice if necessary. Prices may vary from store to store. Prices displayed on this website may differ from prices displayed in-store. Online prices, including promotional pricing may not be price matched in any Jacksons retail store. 

Product Availability
In certain circumstances, we may need to review your order prior to processing which can result in your order being declined. This may happen where the requested product is not available, discontinued or if a pricing error has occurred for the product listed on the website. Images and product descriptions are also subject to change.

Stock may vary from store to store. Please check with your local Jacksons store for availability. Please see Store Locations for store addresses and contact details. 
Jacksons reserve the right to withdraw products from sale without notice.

Order Minimum
- Web Retail orders are required to be a minimum of $25.
- School and Retail account holder online orders are required to be a minimum of $50.
- Wholesale account holder online orders are required to be a minimum of $100. A surcharge of $10 will apply to all orders below $100 (before GST & freight).

Special Order Items
As Jacksons do not stock Special Order items, payment is required before your order is placed directly with our supplier and cannot be cancelled once ordered from our supplier. Delivery is subject to supplier lead-time; our Customer Service Team will advise you of the estimated delivery date on confirmation from our supplier. Freight/Shipping/Handling Fees will apply to Special Order items.

While Stocks Last Items
All items listed as *While Stocks Last* will be discontinued from our system once stock is depleted. Some items will be available for special orders after stock has run out.

Hazardous Goods
Hazardous Chemicals - cannot be shipped with Australia Post. Should you require a quote for variable rate shipping charges please advise and a member of the Customer Service Team will contact you with the charges for confirmation. Variable Rate charges will be considered accepted should no response be received within 48 hours.
 


Gift Cards

TERMS & CONDITIONS

  • Gift Cards can be redeemed at any Jacksons store or online 
  • Gift Cards must be redeemed within 3 years as per expiry date on Gift Card. Date extensions/roll overs are not available.
  • In store, please present your Gift Card at the register with your purchase(s).
  • Gift Cards can be used towards the purchase of any product available at time of presentation [excluding Gift Cards].
  • Gift Cards cannot be exchanged for cash or be used to make payment on a layby.
  • Unfortunately, we are unable to replace lost or damaged Gift Cards.
  • Gift Cards can only be used for Retail purchases (excludes School & Wholesale purchases).